8.1
Based on 1066 reviews

The Reef 28 Hotel & Spa (Adults Only)

Offering a sun deck, a sun terrace, and massage therapy, the luxury The Reef 28 Hotel & Spa Playa del Carmen is centrally located, 18 minutes' stroll from Los Fundadores Park. The Playa del Carmen hotel just a few steps from Museo Frida Kahlo Playa Del Carmen pampers its guests with a heated swimming pool as well as a treatment room, a Jacuzzi bathtub, and a sauna.

The chic hotel in the Centro district, 1.3 miles from Nuestra Senora del Carmen Catholic Church. Guests can visit Kool Beach Club, located just a 5-minute walk from The Reef 28 Hotel & Spa Playa del Carmen, and Parque, Portal Maya, which is a 25-minute stroll away. Hotel Shuttle Meeting area bus station is a few moments from the accommodation. The hotel is located in the very heart of Playa del Carmen, 5 minutes' drive from Playa Del Carmen, Quintana Roo airport.

There are 234 rooms with a balcony and a seating area. Some of them offer a flat-screen TV with satellite channels, along with a mini fridge bar and free minibar items.

The Reef 28 Hotel & Spa offers a vegetarian breakfast daily. El Asiatico restaurant offers Asian cuisine for dinner, while breakfast can be enjoyed at Veintiocho restaurant. This 5-star property has a lounge bar, serving refreshing drinks. It also features a lounge for guests' comfort.

Book The Reef 28 Hotel & Spa (Adults Only) Playa del Carmen

General information

Contact information

1 Avenida Nte & Calle 28 Nte,, Playa del Carmen, Mexico;

The Reef 28 Hotel & Spa (Adults Only) reservations available at 'rooms'

The Reef 28 Hotel & Spa (Adults Only) phone number isn't available on our site, if you want to call The Reef 28 Hotel & Spa (Adults Only) visit site of a hotel

The Reef 28 Hotel & Spa (Adults Only) Location

 1 Avenida Nte & Calle 28 Nte,, Playa del Carmen, Mexico

The Reef 28 Hotel & Spa (Adults Only) Hotel Deals

Guest reviews

Guest reviews are submitted by our customers after their stay at The Reef 28 Hotel & Spa (Adults Only)

Mark

2021-08-11

Everything was perfect, had a very relaxing stay. The staff was accommodating with good services.

9

Francine

2022-09-11

Brilliant base for discovering Playa del Carmen with competent staff in service for 5 years according to staff. Savoury buffet breakfast - amazing selection.

9

Scott

2021-08-11

It was clean and brand-new place, had very good staff and food. The room met expectations, luxurious with couch. The restaurant was great and the food was excellent. We recommend this hotel, no complaints - we felt very special.

9

Steven

2022-09-11

The location and rooms were very good, it overlooked city.

8

Normand

2021-08-10

It was really enjoyable time in Playa del Carmen. The property overall was perfectly clean and marvellous, had beautiful staff and location.

9

Kenneth

2021-10-10

Unbeatable location, fairly clean venue, pleasant staff. Bright rooms, particularly nice view. Buffet breakfast was tasty and above average.

9

Natalie

2021-08-02

I loved rooms and food - they were lovely. The bedroom was spacious. Proximity to the airport, just 0.5 km. There was an amazing pool on site too. There were fast internet and paid parking available.

10

Gerry

2022-02-23

The decor of the romantic room was modern and it was air conditioned too. The staff - mostly pleasant, and were more than helpful.

9

Éric

2021-06-26

Handy location, very supportive staff, lots of food for the boxed breakfast. The room was silent & nicely decorated, the bed was exceptionally comfortable. It had gorgeous view, I loved watching river. Adjacent to the beach that was sandy...

8

Roland

2021-11-04

Well-kept rooms, very responsive staff. Perfect view of ocean. Fantastic service during our best stay. Furthermore, parking onsite was a bonus. We enjoyed this attractive hotel and its beachfront location.

9

Alexandre

2022-04-04

prime location, staff are well-trained, and the atmosphere is quiet. internet in the lobby, convenient.

Not so great views.

6

Sandra

2022-01-02

Hotel was well-maintained, we had a very relaxing time and would stay here again. Spectacular location and tidy place, we enjoyed brilliant staff. The room was non-smoking and elegant, but best of all was marina view. Lots of splendid food at breakfast time;))

8

Graham

2021-09-26

the service was courteous and staff were very efficient.

9

Andrea

2022-03-23

Knowledgeable staff, personalised service, splendid views.

10

Dave

2021-10-26

Property is MODERN LOOKING, great pool, new-fashioned rooms. All in all it's tidy place, they have spacious beds.

10

Mike

2021-12-26

Optimal location, appetising breakfast with lots of food. The staff - wonderful and were ready to help, ensured that we have a very nice stay. Attractive lobby.

Views appeared to be not so great.

9

Chris

2020-08-15

The hotel is deluxe and has nice views and staff. Deluxe junior suite included a coffeemaker, a sitting area and an ironing set. As picky eaters we loved to be close to a wide array of restaurants, went to Rockas Jamaican Kitchen couple of times, it was 5 mins walk away...

8

Leslie

2020-10-15

This hotel was decent base for exploring Playa del Carmen, liked it. The bed was comfortable, as were the pillows. Besides, we parked the car on site.

Nothing all good.

8

Bryan

2020-08-15

pool view was worthy. just a 10-minute stroll to the center.

9

Benjamin

2020-10-15

would definitely go again, it's a quiet place. we truly enjoyed staff and location, everything necessary for trip was provided. exceptional restaurant in hotel.

10

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Based on 1066 reviews

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Main Features

Free Wi-Fi

Valet parking

24-hour reception

Indoor swimming pool

Beach access

Fitness centre

Diving

Spa & wellness centre

Paid shuttle service

Restaurant

Business centre

Non-smoking property

Wheelchair access

Air conditioning

No pets allowed

The Reef 28 Hotel & Spa (Adults Only) Amenities

  • General

    Non-smoking property
  • Free Wi-Fi
  • Free parking
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Adults only
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Multilingual staff
  • Smoke detectors
  • Fire extinguishers
  • Dining

    Breakfast room
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus
  • Leisure & Sports

    Infinity pool
  • Rooftop pool
  • Seasonal outdoor pool
  • Indoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Fitness centre
  • Diving
  • Snorkelling
  • Billiard tables
  • Table tennis
  • Yoga class
  • Sports trainer
  • Open-air bath
  • The Reef 28 Hotel & Spa (Adults Only) Guest Services

    Paid shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Tours/Ticket assistance
  • Welcome drink
  • Business centre
  • Meeting/ Banquet facilities
  • Room Amenities

    Air conditioning
  • VIP room facilities
  • Sitting area
  • Terrace
  • Garden furniture
  • Bottled water
  • Dining table
  • Trouser press
  • Free toiletries
  • Flat-screen TV
  • Board games

The Reef 28 Hotel & Spa (Adults Only) Offers

Rooms